Frequently Asked Questions (F.A.Q.)

HOW DOES LDSHELP4HIRE.COM WORK?

LDShelp4hire.com is an online services that matches LDS childcare providers, tutors, pet care providers, housekeepers, senior care providers/companions, genealogist and preparedness specialistists with people who need their help.

Members looking for can post a job and review providers profiles to find the perfect match for their family. Contact information is directly integrated in each providers profile, so connecting with providers is quick and easy.

If you're a service provider, we make it easy to create a profile that will get you noticed by our community of families looking for your services.

BEFORE I JOIN, HOW DO I KNOW THAT THERE ARE PROVIDERS IN MY AREA?

The quickest way to figure out if there are sitters and caregivers in your area is to go to LDShelp4hire.com and type your ZIP code in the ZIP code field. This will display caregivers within a 50-mile radius of you.

If you'd like to access more of our features, you may sign up for a basic membership, which allows you to search for providers, view partial profiles, post a job and receive job responses. It's a great way to try out our services before you're ready to buy

WHY SHOULD I JOIN LDSHELP4HIRE.COM?

At LDShelp4hire.com it is our mission to faithfully provide opportunity by connecting families with qualified LDS providers who share family values.

Our services include:

Unlimited access to babysitters, nannies, dog walkers, pet sitters, tutors, housekeepers, genealogist, housekeepers, special needs providers and senior care providers.

Comprehensive care provider profiles with references, reviews, ratings, photos, availability schedules, training and certifications and more.

Access to post as many jobs as you want.

Care provider contact information that is directly integrated in each provider's profile, making connecting with care providers quick and easy.

Free access to background checks.

Email customer support with same-day response.

It is free to check out the value of LDShelp4hire.com. You can search for providers and also create a trial membership for free. If you decide to join LDShelp4hire.com, we have several options which will provide you with unlimited access to all providers and free background checks.

DO YOU SCREEN SITTERS/PROVIDERS?

LDShelp4hire.com screens profiles for content and compliance with policies, but only you know what's best for your family. We've provided features and tools to guide you through the hiring process and help you make the best decision for your family

1. Read online reviews and ratings on a provider's profile.
2. Conduct an in-person interview with your chosen provider.
3. Check a provider's references listed on the provider's profile.
4. Run a background check.

WHAT DOES IT COST TO SIGN UP ON LDSHELP4HIRE.COM?

If you're a provider, it's FREE. All providers may register on LDShelp4hire.com for FREE.

If you're looking for a provider, you do pay a small fee-

• Annual plan-Upfront one time fee of $95.88 for a year-long membership only $7.99 per month)
• Monthly Plan-$24.99 for the first month, $9.99 for each month after that.

HOW CAN I BE SURE THAT THE PROVIDER I'VE CHOSEN IS THE RIGHT CHOICE?

LDShelp4hire.com screens profiles for content and compliance with policies, but you know what's best for your family. We've provided features and tools to guide you through the hiring process and help you make the best decision for your family

1. Read online reviews and ratings on a provider's profile.
2. Conduct an in-person interview with your chosen providers.
3. Check a provider's references listed on the provider's profile.
4. Run a background check

I have requested a background check on a Provider. What happens next?

We immediately notify the care provider of your request to access their background check. When a care provider does not have a background check on file, we notify the provider that you have requested that they run a background check and make it available to you.

How do I interpret the results of a background check?

A background check includes Social Security Number Verification, Address Verification and History, and a Criminal Records search. Below is a description of the results that can be returned for each of these background check components.

Social Security Number Verification

Verified — The Social Security Number is valid and it matches the name of the care provider.

Not Verified — The Social Security Number is either not valid or it does not match the name of the care provider. The cause of the Social Security Number not matching the name of the care provider could be due to a recent name change or the care provider not providing their full legal name. However, this result may also indicate that the care provider attempted to run the background check with a Social Security Number that does not belong to them.

Address Verification and History

Verified — The address is associated with the first and last name of the care provider.

Not Verified — The care provider's address could not be associated with the first and last name entered into the background check form.

Criminal Records Search

No Records Found — The search of county, state and federal agencies did not return any criminal records for the care provider.

Records Found — The search of county, state and federal agencies returned one or more criminal records for the care provider. You can view the details to see the specific information returned in the background check.

Incomplete — The verification check was not run due to the Social Security Number being invalid.

How accurate are the results of a background check?

Every effort is made to ensure that the information contained in the background report is accurate and complete. However, because the results of the background check are comprised of data provided by various county, state and federal agencies, it is possible that these sources are not 100% accurate or complete. For example, Texas has several counties that offer their criminal information for database compiling. Likewise, the State of Texas collects information from all the counties and offers a statewide database. It is important to note that the data, by nature, may not be current due to the lag between the time a suspect is charged or case has been concluded and the time the data is actually reported to state, county and federal agencies.

Additionally, the information used to run the background check is provided by the care provider. For this reason, extreme care must be used in the review of the background check results and the background check should not be the sole basis for making a decision. Additional screening, such as an interview and checking references, is also important.

For additional information http://www.usinformationsearch.com/default.aspx?cid=1644

What information is covered in a background check?

The background check offered through LDSHelp4Hire.com is an instant and comprehensive report on public and private records associated with a care provider. A variety of sources are checked, including:

• County Court Records
• State Repositories
• State Department of Corrections
• Sex Offender information from all 50 states, including Washington D.C., Guam and Puerto Rico.
• OFAC Terrorism Watch List
• Denied Persons List
• Interpol Most Wanted
• And many other sources

The background check is displayed in three sections. These include:

1. Social Security Number Verification - The care provider's Social Security Number is verified to ensure that it is a valid Social Security Number and that it is associated with the name and date of birth of the care provider.
2. Address Verification and History – A history of the care provider's addresses is provided. For the safety of the care provider, street addresses are removed from the report.
3. Criminal Records Search - A search of over 300 million criminal records is conducted to see if the user has a criminal record. Any results will be provided in the background check. Criminal records searched include state agencies such as county courts, Department of Public Safety, Department of Corrections and Administrative Office of Courts. The Sex Offender Registry is searched for 49 states, Washington D.C., Guam and Puerto Rico. Nevada Sheriff Departments directly provide data on sex offenders in their state. Additionally, national and international terrorism sources, more than 3.1 million photos and a proprietary database of previously completed reports, are searched.

For additional information http://www.usinformationsearch.com/default.aspx?cid=1644

What if I disagree with the information on my background check?

Contact our third party provider at service@usinformationsearch.com for more information.

HOW DO I CANCEL MY MEMBERSHIP WITH LDSHELP4HIRE.COM?

Send an email to support@ldshelp4hire.com from the same address that you created the account from with the subject line of Cancel My Account. A member of our Care team will get back to you to confirm and we will then cancel your account.

WHAT IF I FORGET MY USER NAME AND PASSWORD?

If you forgot your password, you may request a new password.